Cancellations
You can cancel your reservation for a full refund, no questions asked, up to 24 hours before your scheduled pick-up time.
If you cancel less than 24 hours before your scheduled pick-up time, $150 will be retained and the rest of your payment refunded.
You can cancel online at any time from My reservation, or by calling or messaging us on WhatsApp.
Condition and Return of Vehicle
Rental of this vehicle constitutes a "bailment," meaning that the use of the Vehicle is for Renter's own benefit. The Vehicle must be returned to our rental office or other location we specify on the date and time noted in this Agreement and in the same condition received, except for ordinary wear.
Our determination of the condition of the Vehicle is subject to a final inspection for damage(s) which may occur in our facilities after drop off, whether or not the vehicle is checked in by an employee and whether or not such damage(s) are immediately recognizable or hidden. This also means that if the Vehicle is returned after closing hours, Renter's responsibility for damages under this Agreement continues until final inspection even if the damage occurred after the vehicle was returned.
To extend the rental, Renter must contact our rental office before the due-in date listed in this Agreement. All Charges may continue to accrue until the return location opens for business. Service to the Vehicle or replacement of parts or accessories during the rental must have our prior approval.
Renter must check and maintain all fluid levels, and return the Vehicle with at least the same amount of fuel as when rented.
If you return the vehicle before the original return date (early return), you will not be refunded any portion of the payment.